Steam fined $3 million for refusing refunds
Gaming company Valve Corporation has been hit with a $3 million fine after the Federal Court found its online games site Steam breached Australian Consumer Laws.
The court imposed the maximum fine requested by Australia's competition regulator because of Valve's disregard for Australian law and lack of contrition.
Valve's general counsel, Karl Quackenbush, told the court the company did not obtain legal advice when it set up in Australia, and did not check its obligations until the Australian Competition and Consumer Commission got involved in April 2014. It only provided staff verbal instructions.
This lack of interest in Australian laws and lack of cooperation encouraged Justice James Edelman to impose a pentaly 12 times more than Valve Corporation suggested it pay.
Valve's general counsel, Karl Quackenbush, told the court the company did not obtain legal advice when it set up in Australia, and did not check its obligations until the Australian Competition and Consumer Commission got involved in April 2014. It only provided staff verbal instructions.
This lack of interest in Australian laws and lack of cooperation encouraged Justice James Edelman to impose a pentaly 12 times more than Valve Corporation suggested it pay.
Source and more: http://www.smh.com.au/business/media-and-marketing/video-games-website-steam-fined-3-million-for-refusing-refunds-20161223-gthdux.html
Gaming company Valve Corporation has been hit with a $3 million fine after the Federal Court found its online games site Steam breached Australian Consumer Laws.
The court imposed the maximum fine requested by Australia's competition regulator because of Valve's disregard for Australian law and lack of contrition.
Valve's general counsel, Karl Quackenbush, told the court the company did not obtain legal advice when it set up in Australia, and did not check its obligations until the Australian Competition and Consumer Commission got involved in April 2014. It only provided staff verbal instructions.
This lack of interest in Australian laws and lack of cooperation encouraged Justice James Edelman to impose a pentaly 12 times more than Valve Corporation suggested it pay.
Valve's general counsel, Karl Quackenbush, told the court the company did not obtain legal advice when it set up in Australia, and did not check its obligations until the Australian Competition and Consumer Commission got involved in April 2014. It only provided staff verbal instructions.
This lack of interest in Australian laws and lack of cooperation encouraged Justice James Edelman to impose a pentaly 12 times more than Valve Corporation suggested it pay.
Source and more: http://www.smh.com.au/business/media-and-marketing/video-games-website-steam-fined-3-million-for-refusing-refunds-20161223-gthdux.html
