EasyJet is being sued by a passenger after check in staff refused to let her board because she was "too fat."
Instead check in staff handling the internal Italian flight from Bari to Rome asked her to jump on scales in front of a queue of other travellers and said she could only fly if she bought two tickets.
"I'm sorry, but you're too fat and if you want to fly with us, you have to buy two tickets," the check-in girl told the astounded passenger, reports La Repubblica newspaper.
Anna Delluci, 55 - who tips the scales at 15 and a half stone - stormed off and is now suing EasyJet for the humiliation they put her through.
EasyJet executives issued an apology.
Thomas Meister - corporate communication manager - said: "It was an unforgivable mistake. We'll investigate to establish what had happened. Our company doesn't have special rules about people's weight."
He added: "We only have a rule about minimum space between seats (17 inches) and we expect customers buy two tickets if they know they cannot fly comfortably.
"But we don't ask them their weight, let alone have them weighed in front of the other customers."
Source : Ananova
Instead check in staff handling the internal Italian flight from Bari to Rome asked her to jump on scales in front of a queue of other travellers and said she could only fly if she bought two tickets.
"I'm sorry, but you're too fat and if you want to fly with us, you have to buy two tickets," the check-in girl told the astounded passenger, reports La Repubblica newspaper.
Anna Delluci, 55 - who tips the scales at 15 and a half stone - stormed off and is now suing EasyJet for the humiliation they put her through.
EasyJet executives issued an apology.
Thomas Meister - corporate communication manager - said: "It was an unforgivable mistake. We'll investigate to establish what had happened. Our company doesn't have special rules about people's weight."
He added: "We only have a rule about minimum space between seats (17 inches) and we expect customers buy two tickets if they know they cannot fly comfortably.
"But we don't ask them their weight, let alone have them weighed in front of the other customers."
Source : Ananova
