Took this ingame
Here's an R* article about the issues
http://support.rockstargames.com/hc/en-us/articles/200435267-Loss-of-characters-rank-items-apartments-and-or-in-game-money-in-GTA-Online/

Here's an R* article about the issues
http://support.rockstargames.com/hc/en-us/articles/200435267-Loss-of-characters-rank-items-apartments-and-or-in-game-money-in-GTA-Online/